Privacy & Data Protection
Privacy Policy
Morvra Technologies Limited ("Morvra", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use Morvra websites, desktop applications, mobile applications, online services, AI-powered features, and Morvra Cloud services.
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
1. Scope of this Privacy Policy
This Privacy Policy applies to:
- Morvra websites
- Morvra desktop and mobile applications
- Morvra cloud services
- Morvra AI services
- Customer support services
- Marketing and promotional activities
This Privacy Policy does not apply to third-party services, websites, or applications that may be linked from our Services.
2. Information We Collect
2.1 Information You Provide
We may collect information you voluntarily provide, including:
- Name
- Email address
- Country or region
- Account credentials
- Subscription information
- Customer support communications
- Feedback and survey responses
2.2 Information Automatically Collected
When you use Morvra Services, we may automatically collect:
- Device information
- Operating system
- Browser information
- Application version
- Language settings
- IP address
- Usage statistics
- Error reports and crash logs
- Login activity
This information helps us maintain, improve, and secure our Services.
2.3 Payment Information
Payments may be processed through third-party payment providers such as:
- Stripe
- PayPal
- Paddle
- Airwallex
- Other authorized payment processors
Morvra does not store complete credit card information on its own servers.
Payment information is processed directly by the payment provider in accordance with its own privacy policy.
2.4 Cloud Storage Integrations
If you connect third-party cloud storage providers, such as:
- Google Drive
- Dropbox
- Microsoft OneDrive
Morvra may access files and metadata that you explicitly authorize.
We do not access files outside the scope of permissions granted by you.
3. How We Use Your Information
We use information to:
- Provide and maintain Services
- Create and manage accounts
- Process subscriptions and payments
- Synchronize files across devices
- Deliver AI-powered features
- Improve performance and reliability
- Provide customer support
- Send service-related communications
- Prevent fraud and abuse
- Comply with legal obligations
Where required by law, we obtain your consent before processing personal information.
4. Morvra AI Services
Morvra provides AI-powered features such as:
- Document summarization
- AI chat with PDF
- Translation
- Content extraction
- Research assistance
- Workflow automation
When using AI features, certain content may be processed by trusted AI service providers.
These providers may include:
- OpenAI
- Anthropic
- Microsoft
- Other AI providers selected by Morvra
Content submitted for AI processing is used solely to provide the requested AI functionality.
Morvra does not use your documents, files, or personal content to train general-purpose AI models.
Where contractual protections are available, Morvra requires AI providers not to use customer content for model training.
AI-generated content may be inaccurate, incomplete, or unsuitable for certain purposes. Users remain responsible for reviewing AI-generated outputs.
5. File Storage and Cloud Services
Morvra Cloud enables file synchronization and storage across supported devices.
Depending on your selected region, data may be stored in:
- United States
- European Union
- Asia-Pacific regions
- Other supported regions
Files transmitted through Morvra Cloud are protected using industry-standard encryption technologies.
Data is transmitted using HTTPS/TLS encryption.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide Services
- Fulfill contractual obligations
- Resolve disputes
- Enforce agreements
- Meet legal, accounting, tax, or regulatory requirements
Retention periods vary depending on the type of information and applicable laws.
When information is no longer required, it will be securely deleted or anonymized.
8. Account Deletion
You may request deletion of your Morvra account at any time.
Upon deletion:
- Personal information will be deleted or anonymized
- Cloud-stored files will be removed
- Certain records may be retained where required by law, taxation, accounting, security, or dispute-resolution obligations
10. Analytics and Advertising
Morvra may use services such as:
- Google Analytics
- Google Ads
- Microsoft Advertising
- Other analytics providers
These services help us understand website usage and improve our Services.
Analytics providers may process information according to applicable international data transfer frameworks.
You may opt out of certain analytics tracking through browser settings or available opt-out mechanisms.
11. International Data Transfers
Because Morvra operates globally, your information may be transferred to and processed in countries outside your country of residence.
Where required, we implement appropriate safeguards to protect personal information during international transfers.
12. GDPR Rights (European Economic Area)
If you are located in the EEA, United Kingdom, or Switzerland, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete information
- Restrict processing
- Object to processing
- Request portability of data
- Withdraw consent
Requests may be submitted through our contact information below.
13. California Privacy Rights
California residents may have additional rights under applicable California privacy laws, including rights related to:
- Access
- Deletion
- Correction
- Disclosure of personal information
Morvra does not sell personal information.
14. Children's Privacy
Morvra Services are not intended for children under the age of 13 (or the minimum legal age in your jurisdiction).
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
15. Security
Morvra implements reasonable technical, administrative, and organizational measures to protect personal information, including:
- Encryption in transit
- Access controls
- Authentication mechanisms
- Monitoring and security logging
However, no system can guarantee absolute security.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When material changes occur, we will update the "Last Updated" date and may provide additional notice where required by law.
Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.
17. Contact Us
Morvra Technologies Limited
For privacy-related requests, questions, or concerns, please contact us using the email address above.